Recipiezas.com experience

[Pave]

Hi!

Does anyone here have any kind of experience or info about company named recipiezas.com?

It is scrap yard / used parts seller somewhere in Spain....

I ordered used 8" screen for my Leon about a month ago.... It still hasn´t arrived and I have sent several emails trying to contact there, but got no answers at all!!

So now I wonder is that decent company or some fake company and I have lost my money....

[Warelio]

I´m sorry, but I don´t know the company you said.

Greetings

[JOOAAAN]

The company that you mention I think it's like a scrapping company. I'm not hear something of them since now. As I can see on the web, it's located in Zaragoza, the name of the company is RECUPERACIÓN DE RESIDUOS Y CHATARRAS CEBOLLADA, S.L.

Have you tried calling them? Do you have a ticket or a payment receipt of the purchase?
May be they don't have stock of the product, but if you don't recive any information about the screen in a few days, put a complaint as a pressure method.
I'm sorry can't help more. Good luck!

[Pave]

The company that you mention I think it's like a scrapping company. I'm not hear something of them since now. As I can see on the web, it's located in Zaragoza, the name of the company is RECUPERACIÓN DE RESIDUOS Y CHATARRAS CEBOLLADA, S.L.

Have you tried calling them? Do you have a ticket or a payment receipt of the purchase?
May be they don't have stock of the product, but if you don't recive any information about the screen in a few days, put a complaint as a pressure method.
I'm sorry can't help more. Good luck!

No I haven´t tried to call there... I live in Finland and I´m not sure if they speak English... I don´t speak Spanish so I think there could be some understanding problem...
Fortunately I have receipt of the payment...
Maybe it´s out of stock, but when I made the order the website shows that the item is in stock...
I´ll wait few days and then have to find how and where can I complain...
Maybe I have to contact credit card company if they can help...

Thanks for your answer!

[JOOAAAN]

The company that you mention I think it's like a scrapping company. I'm not hear something of them since now. As I can see on the web, it's located in Zaragoza, the name of the company is RECUPERACIÓN DE RESIDUOS Y CHATARRAS CEBOLLADA, S.L.

Have you tried calling them? Do you have a ticket or a payment receipt of the purchase?
May be they don't have stock of the product, but if you don't recive any information about the screen in a few days, put a complaint as a pressure method.
I'm sorry can't help more. Good luck!

No I haven´t tried to call there... I live in Finland and I´m not sure if they speak English... I don´t speak Spanish so I think there could be some understanding problem...
Fortunately I have receipt of the payment...
Maybe it´s out of stock, but when I made the order the website shows that the item is in stock...
I´ll wait few days and then have to find how and where can I complain...
Maybe I have to contact credit card company if they can help...

Thanks for your answer!

Well, sometimes the stock info may not be updated.
¿Did you confirm that the company can be send product to Finland? ¿Do you contact to them by mail in English?
If they don't speak English probably they don't write it neither.

You're welcome, if I can help you in some way say it.

[Pave]

Well, sometimes the stock info may not be updated.
¿Did you confirm that the company can be send product to Finland? ¿Do you contact to them by mail in English?
If they don't speak English probably they don't write it neither.

You're welcome, if I can help you in some way say it.

Yes in their website you can choose delivering country and Finland is found there. Yes I have tried to contact them by email and via their contact form in the website.I also tried to leave my telephone number because there is service that they can call back to you. No one has called!! I also now called to that number, but there is some automatic answer which I don´t understand... after that someone answered, but she didn´t speak English what I asked for....
Can you or someone call there or there is that service that they call back to you if you leave your number....
Maybe just make sure if that company is still working or something... or you can ask more info about some part... maybe that screen which I ordered because it is still for sale.... https://www.recipiezas.com/producto/pan ... -2-0-prov/

[JOOAAAN]

Yes in their website you can choose delivering country and Finland is found there. Yes I have tried to contact them by email and via their contact form in the website.I also tried to leave my telephone number because there is service that they can call back to you. No one has called!! I also now called to that number, but there is some automatic answer which I don´t understand... after that someone answered, but she didn´t speak English what I asked for....
Can you or someone call there or there is that service that they call back to you if you leave your number....
Maybe just make sure if that company is still working or something... or you can ask more info about some part... maybe that screen which I ordered because it is still for sale.... https://www.recipiezas.com/producto/pan ... -2-0-prov/

Ok, this evening I will try to contact them or find the info for calling.
Can you send me the purchase number or the ticket?

Did you try to speak with the bank for cancell the purschase?

Other way is contact with OCU (Users and costumers organization) so they can complain to the company.

[Pave]

Ok, this evening I will try to contact them or find the info for calling.
Can you send me the purchase number or the ticket?

Did you try to speak with the bank for cancell the purschase?

Other way is contact with OCU (Users and costumers organization) so they can complain to the company.

I´ve sent PM to you

[RECIPIEZAS]

Hi Pave, I am writing to you from the web recipiezas.com
We are a car scrap yard located in Zaragoza (Spain)
Sorry for what happened to you with the purchase. JOOAAAN has contacted us to tell us your problem.
The website is not fully operational and is not updated.
Unfortunately we don't have the product you were looking for.
Today we have made the return of the purchase to your credit card.
We apologize for the inconvenience.

[JOOAAAN]

Hi Pave, I am writing to you from the web recipiezas.com
We are a car scrap yard located in Zaragoza (Spain)
Sorry for what happened to you with the purchase. JOOAAAN has contacted us to tell us your problem.
The website is not fully operational and is not updated.
Unfortunately we don't have the product you were looking for.
Today we have made the return of the purchase to your credit card.
We apologize for the inconvenience.

@pave

[Pave]

Hi Pave, I am writing to you from the web recipiezas.com
We are a car scrap yard located in Zaragoza (Spain)
Sorry for what happened to you with the purchase. JOOAAAN has contacted us to tell us your problem.
The website is not fully operational and is not updated.
Unfortunately we don't have the product you were looking for.
Today we have made the return of the purchase to your credit card.
We apologize for the inconvenience.

Hi!
Great to hear something from you!!
I´m pleased that this "case" is now clearing up....
Still wondering why you didn´t answer any of my emails or requests from your site...
That "order" was made over a month ago...

But now everything is ok I think...
Thanks!

[Pave]

Hi Pave, I am writing to you from the web recipiezas.com
We are a car scrap yard located in Zaragoza (Spain)
Sorry for what happened to you with the purchase. JOOAAAN has contacted us to tell us your problem.
The website is not fully operational and is not updated.
Unfortunately we don't have the product you were looking for.
Today we have made the return of the purchase to your credit card.
We apologize for the inconvenience.

@pave

Amazing!!
I can´t thank you enough for helping me!!
I´m pretty sure that I couldn´t solve this for myself...